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Benefits
- Connects the feedback gathered from different feedback channels into one database.
- Improves the customer and interest group feedback handling regarding quickness and quality.
- Enables efficient development of company activities by means of customer feedback and targeted researches as well as complete analyses.
- Charts the satisfaction and needs of customers and interest groups.
- Provides exactly targeted information on your present and future market.
- Charts the strengths of your competitors valued by your customers.
- Connects the customer feedback and research results with developing customer relationships.
- Increases the efficiency of having full benefit of researches regarding carrying out the actual researches as well as handling the feedback fully controlled.
- Remarkably contributes to research related cost savings.
- Enables following up the customer feedback handling in real time.
- Enables carrying out rapid and versatile R&D researches and customer testings.
- Frees from costs and time delays caused by paper reports.
- In order to be able to use the OPTIMIX® program in its full extent all you need is an Internet browser and Internet connection, and there you'll have your
- OPTIMIX® in use wherever and whenever you may want to.